Appendix 2
Overview of member complaints received in between 1st Jan & 31st Dec 2025
Section one – volume & status of complaints
Table 1.1 – Volume & status of complaints
|
Complaints against members made in 2021 |
Complaints against members made in 2022 |
Complaints against members made in 2023 |
Complaints against members made in 2024 |
Complaints against members made in 2025
|
|
36 |
26 |
31 |
32 |
42 |

Note: Members are asked to bear in mind that the data in table 1 above reflects the number of individual complaints made, some of which were against more than one member, whether from the same or different political Groups.
Table 1.2 – Status of complaints received in during 2025 as at end of that year

Note: 32 out of a total of 42 complaints received in during 2025 were determined by end of that year. 10 remained undetermined at the end of the year, one of which remains the subject of a formal investigation.
Section two – Data re subject members (ie the members who were the subject of complaints) and also complainants
Table 2.1 – subject members
|
|
Number of individual councillors who were the subject of complaints
|
|
2022 |
11 |
|
2023 |
27 |
|
2024 |
12 |
|
2025 |
23 |
Table 2.2 - complainants[1]
|
|
Complaints made by members about other members |
Complaints made by residents or other stakeholders* |
|
2022 |
3 |
23 |
|
2023 |
6 |
25 |
|
2024 |
3 |
29 |
|
2025 |
6 |
36 |
Section 3 - Complaint topics/ content
Table 3.1 – Complaint topics
|
Code |
Description of type of conduct complained about |
2021 |
2022 |
2023 |
2024 |
2025 |
|
A |
Complaints (including but not only by constituents) about members’ discharge of their ward responsibilities, or other activities in their wards |
14 |
6 |
18 |
9 |
11 |
|
B |
Complaints about comments or conduct either at council meetings, or at meetings at which members are representing BHCC |
3 |
8 |
10 |
11 |
15 |
|
C |
Complaints about conduct relating to council business or other members made outside council meetings, including on social media |
16 |
9 |
0 |
6 |
8 |
|
D |
Complaints about a member’s conduct or position on an issue which is not council business or a ward matter, including conduct or a statement reported in the press or made on social media |
3 |
3 |
3 |
6 |
8 |
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[1] NB complaints made about members by officers are normally dealt with under the Council’s Officer/ Member Protocol.